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You need an approved account and access to a workspace. If you have neither, request access or ask the workspace administrator for an invitation. Joining the waitlist does not immediately grant access.
1

Sign in with your approved email

Open Console. If you have not set a password for the current login, select Forgot password? and use the single-use link sent to your confirmed email. Accept any workspace invitation as part of account setup.
2

Complete your security setup

Complete any multi-factor challenge shown after sign-in. Open My account to manage your password, passkeys, MFA and recovery codes. Operator access requires the platform’s additional security checks; a workspace role does not grant operator access.
3

Choose your workspace

Check the workspace name before making changes. Your role and enabled services determine what you can see and manage. If the workspace is missing, ask its administrator to check your membership.
4

Choose your first task

Open an assigned website to edit content, manage an existing application, or open Connections to link a provider. Creating a project or saving a connection does not deploy a workload automatically.

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Choose a path

Connect a database

Link your Neon account or project with your own API key.

Run an application

Inspect an application, request an image and follow the operation.

Edit a website

Understand drafts, previews and publishing.

Set up Mail

Check availability and prepare a sender domain.
For a repository-based application, read Git and deployments before connecting a repository. Provider credentials and supported build strategies have separate activation requirements.

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Before changing a resource

Check its workspace, project, current state and displayed limits. Keep secrets in private credential inputs. If a request times out, inspect its operation before repeating it; a lost response does not mean the change failed. See plans and limits or troubleshooting when an action is unavailable.